I used to have the same issue with random restarts, but I found that if you clean out your messages daily that seems to help. Also shut your phone off at night while it recharges, these phones are basically small computers and need to reset themselves. This has helped mine from having random restarts. Good luck!
I'm not sure how others have had positive experiences with this phone. I have had mine over a year and it has been nothing but trouble. I am currently on my fourth one of these phones. The first had buttons totally stop working on the keyboard and restarted after sending texts. The second I dropped and the inside screen completely stopped working, therefore not as indestructible as it's advertised, and it restarted itself after sending a text. The third reset itself after sending texts and froze after sending picture messages. My current phone still resets itself after sending texts and freezes after sending picture messages, and now has started resetting itself while I am composing a text. Also each of the four phones have had issues with the sound quality being muffled. I have tried to have Verizon replace it with a different phone, but they refuse and just keep giving me the same phone with the same reoccurring problems. It is awful. I cannot wait till my upgrade.
People say that the brigade powers down since the keyboad is one whole piece if you press the keys too hard it will press the power button. I have had this phone for like a week and i noticed all the reviews about powering down trust me it is all in how hard you touch the keys. GREAT PHONE
This will be my 3rd brigade that randomly shuts down ....any advice ...techs do not have the answers and say they never heard of it happening before ,...but like i said its happened to me ..and i am also seeing alot of people with same issues...seems to happen when in the middle of texting...
This the the "army HUMMER". It is so durable. I do wish it were smaller so I can carry it in my pocket. It is very easy to use. I was going to get the Samsung Intensity II but quickly switched to this phone when I saw it.
this phone is so much fun i had a blackberry curve and upgraded to this phone i am still learning how to use it but the best phone i have ever had and ive had alot very easy to use but a little big other than that it is really cool speaker phone is awesome and flashlight is too
This phone is awesome! sure its not a Droid, but the keyboard is by far the best one I've ever had. The flash light is awesome! I have used it many times. I have a Droid. But, this phone is so much fun. I happen to use the PTT with my kids and co-workers. The quick text shotcut is great and in the perfect position. top left corner as you open the keyboard. Speaker phone is phenomenal! and it makes for a great conversation piece. I HAVE had unfortunetely, the device randomly shut off on me 2 or 3x's. Big turn off for me. But, the features, comfort and quality are so perfect for me, I brush that off. Just hope it doesn't persist to get worse.
- JL.Medina
When my Nokia Twist broke I decided that I wanted a rugged phone. I got the G'zOne Boulder first and really like it except for the texting part so I took it back and exchanged it for this one. I've had the Brigade now for about a month and really like it. It is definitely up to the rugged lifestyle that I lead; working outside in the dust and dirt. I use it's waterproof feature to listen to music and text while in the shower as well. The ruggedness applies to much more than the workplace. It has held up to the shower, me dropping it, and getting greasy and dirty in the shop, and it is still working fine. I would recommend this to anyone that is inherently hard on phones. also the keys are very easy to text with because of the size of the phone. It is for sure not the smallest thing out there but when you feel how solid the thing is, it is a worthy trade-off.
this is the best phone verizon has i have had the phone two weeks with no issue i can not find one thing about this phone i do not like so if you need a rugged phone and text alot like i do this is it i would say give this phone a try i love it so far