T-Mobile myTouch User Reviews

Overall User Rating
Build quality
7
Camera quality
6.3
Performance
5.3
Display
7
Battery life and charging
6
Rating breakdown (out of 10)
User reviews
5

my touch phone

Phone owned for less than 3 months

I bought this phone back in Aug of 2013.I liked the phone the 3 weeks it worked. I was out of town at a wedding and the only way I know it wasn't working was because my family could not reach me.I received a call on in room phone wondering why I wasn't answering my phone. I looked then and saw the missed calls from my handicapped sister that needed my help to get ready. The speaker went out. When I got back to South Carolina from Maryland I went back to the Walmart I purchased the phone..I spoke to a representative at phone counter at Walmart they said I missed 15 day return policy they then sent me to customer service who in turn told me I would have to speak to someone in the phone dept. I then told them I did.Then they told me I would have to go through the manufacturer. I started that nightmare on Oct 11 when I sent the phone back for a replacement .I called the number that Walmart gave me for My Touch T Mobile. I was told to send my phone back to a Rochester N.Y. address minus the sim card and battery which I did. I tracked the phone when I sent it and they received it on Oct 15.I was told 7 to 10 business days I would have my phone .After numerous phone calls and almost 2 months later I received my pone on Dec 7th or so. WITH NO BACK! NOW THE FUN BEGINS.!!!!After still more phone calls I was told today to kiss my $140 good bye and I will not be getting a back to my phone. If I was told to send the phone back , back I would have.I said bulls**t and s**t on the phone to the so called supervisor that was no help and not the 1st one and she warned me that she would not tolerate my language. I work in customer services for the last 15 + years and have had to listen to allot worse. I understand it is not their fault but cut me a break. I like allot of other people don't have $140 to just throw away.....The phone is still under warranty loosing my money and no working phone is not the solution.If there is someone from management that would reply to this and explain it to me please do.

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8

Get a Galaxy or iPhone.

Phone owned for more than a year

I have had this device for about a year and a half, and frankly; I'm on the wall about it. Its decent for an entry level smartphone but there are a lot of flaws that were overlooked in development of this. The processor honestly is too small. Yes its a Qualcomm, but its dog slow and gets flustered easily. As the User above me said, don't download a ton of apps, because It WILL slow down massively. Texing is smooth, the keyboard and device screen lags when charging in a wall (Like will press shortcuts you didnt even touch) So charge it in a USB port. The camera is decent, but lacks flash, geotagging, and auto stability like the iPhone 4 of the time. All in all, decent. HOWEVER, there are a lot better devices out there. On a budget? This is perfect. Have no budget? Get an iPhone or Galaxy. As a side note, I found it incredibly uncanny that its brother the MyTouch Q model got the update for 4.1 but this model didn't.

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7

MyTouch By LG

Phone owned for less than a year

I owned this phone for about 7 to 8 months before I got a new phone and gave this phone to my brother. It's an alright phone. LG could have done better. To start, this phone wasn't ment to run lots of apps. Runs really slow after 10 to 15 downloaded apps. Battery life is alright but with a lot of apps running all the time it sucks. The camera is a 5mp camera with no flash but does have auto focus. Has a front facing camera but it's only 0.3mp. The screen size is average. Texting is alright. Phone calls are clear. Great price when I bought it. Android software stopped at 2.3.6. Final thoughts, a device for calling, texting and a couple apps.

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