T-Mobile Concord Specs
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I had this phone for over a year, and with 2 different service providers but that didn't make much of a difference. It's memory is tiny, and unless you only have less than 5 apps it's super slow. It's ok for a first time smartphone user, or if you're not ever planning on using the internet. The screen is way too small, but the phone itself is pretty durable-- I dropped it a lot but the screen never cracked. In-call voice quality is ok, when you can actually get a few bars. When it's on wifi the internet works ok, but other than that it's zip. If you got the phone, tke it back. It is so not worth your time, money, or energy.
This phone was great right out of the box but 2 months down the road, I couldn't pick up a signal in any building in town including my own home. When I stepped outside, at best it was 2 bars. I contacted T-Mobile and the rep said it must be a software problem because signal strength in this area was excellent. A workorder to engineering was sent only for them to tell my that I have unreliable signal strength in my area. Hmmm, 2 reps tell me opposite things. I insisted on sending the phone back to have it replaced which I did. After waiting 2 weeks, I recieved a reconditioned phone with no back cover and exactly the same problem again with this phone. I contacted them again to report the problem and they had no answer for me. They also said that I would have to purchase a new back cover at my own expense. Needless to say, I brought the phone back to the place of service and got my money back. This phone is a joke and the reps who service the phones are even a bigger joke. Every call goes overseas and you speak to a rep in India, never the U.S. I'll never buy a T-Mobile product ever again.
my biggest problem with this p.o.s phone is the memory..i have a 12gig card in and
nothing installed no pics no music and tried to install facebook app and still not enough memory warnings.I have good reception internet stinks sometimes and haven't lost any calls but im getting new phone plain and simple.....DONT BUY