I have used this phone for 18 months with no problem. After that some problems started occuring. The phone wouldn't open if tho I haven't switched it off. I was hard resetting my phone once or twice a day. Then this started happening more frequently. And after some time it wouldn't unlock the screen and the hard reset started to not work. So I sent it to the service and they somehow managed to say it's user fault and said the guarantee wouldn't do it. They wanted me to pay a cost that was more than what I bought this phone for.
I bought xz1 for 250 EUR. Im this price we get really fast device with ip68 and famtastic slow motion 960 FPS. Its still a worth tu purchase in 2019. Photos taken at Day are very nice, but in low light its hard to take a good quality shoot.
After updating it after purchase, I couldn't see any bad thing bout this phone. I like the Adaptive Brightness, when it detects and provide necessary backlighting, when it remembers my 'routine', stereo speakers are a blast. Only downside is the torch/flashlight, it's not as bright as my previous Sony phone (XA).
If there are any issues with the phone, then go to their office or customer center ffs.
I have never had a phone that became problematic so rapidly.
While beggars cannot be choosers, I needed a quick replacement for a water damaged Essential PH1. I found that Sony had a lot of bloat ware and took a lot time to install all its update. I enjoyed the camera and the sound with the provided earphones. The calls were of good quality. The battery is really not big enough to power the snapdragon 835. I hope Sony can fix this because my data charges are going through the roof. Avoid this phone until Sony has a fix.
Had this phone for about 4 months now. Very fluid performance, solid build quality. One thing I really like about this phone is that I can play my PS4 games with it. You just have to connect your ps4 to your phone, through remote play app. And overall, it's a beast phone. I would totally recommend it, especially to students like me...
Since I got this phone I am seeing nothing but crap functionality on the device, and crap support form Sony (aka: 90% of solutions suggested are "update software") and I seriously regret my purchase...
Since I bought the Xperia XZ1 the following issues have arisen:
1) Alarm clock DOES NOT RING no matter what I do.. whether it's single-time or repeating alarms (I actually use my old Z5 as a alarm clock!). Already did 3 software updates (as per Sony's forums) and none of them worked!
2) Even BASIC PHONE FUNCTIONALITY is broken, as there is about a 75% chance that ANY CALL I get, I am unable to answer as the touchscreen freezes/stops working, and I have to try and relock/unlock 3 or 4 times until it actually responds (if at all!).
3) The "Adaptive Display" has become INFURIATING, as it doesn’t stop changing screen brightness up and down even when I don't move it at all! And turning it off is not even an option, as the screen the screen is LITERALLY invisible if I'm using the same setting between going outside and into my car, for example. I've tried backlight control and without it, and tried every setting i could find.. NOTHING. And just having it at high brightness all the time is not an option either since THE BATTERY DRAINS LIKE A SEWAGE PIPE!
4) I have PROVEN beyond a doubt in my mind and out of personal experience that Sony's software updates DO actually SLOW DOWN THE PHONE! After being happy with my Xperia Z5, thinking it just slowed down over a couple of years of use, it took a bad fall and the sim card stopped working properly (signal comes and goes)...And since "fixing it" was literally more expensive than buying a new one, I went out and bought an exact same BRAND NEW Xperia Z5 out of the box for 200 less.
It was working GREAT. However, I kept getting notifications to update the software, so I did... after doing about 5 or 6 updates in a row, the phone LITERALLY went down to the EXACT SAME turtle-slow speed as the 2-YEAR-OLD one!!!! I've tried EVERYTHING, and until now the phone is as slow, sluggish and laggy as the phone I abused for over 2 years! Sony is OBVIOUSLY guilty of slowing phones down with their updates!
5) The GPS is absolute GARBAGE on this phone! On a DAILY basis the phone GPS stops working and just can't find a GPS signal on ALL apps that use GPS. I've tried everything from software updates to deleting cache to uninstalling and reinstalling apps...etc. NOTHING. And this all in the exact same house, office, and destinations I go to every day, and had used my old Z5 with no issues whatsoever, and still do!
6) The last and most important point is the fact that Sony keeps trying to FORCE ME to do MORE software updates, and I know FOR A FACT from personal experience that the software updates constantly slow down the phone, AND there is a high chance of them screwing something ELSE up. And yet, I still did 3 updates so far hoping it will fix ANY of these issues.. not ONE of them was resolved!
Sony... Never again!