LG enV Touch User Reviews

Overall User Rating
Build quality
5.3
Camera quality
5.4
Performance
4.2
Display
6.2
Battery life and charging
3.8
Rating breakdown (out of 10)
User reviews
10

the best second phone i ever had!

Phone owned for more than a year

the phone over all was the best. the whole 9 yards. i used it everyday even at high school. it was amazing while i had it until i heard of the lg genesis, which was supposed to be the 5th env series. when i had this phone it was about 1 year and 3 months in until i upgraded.

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4

Honestly, after 2 years I can say this phone is not HORRIBLE, but pretty bad...

Phone owned for more than a year

Let me tell you, I've owned the enV Touch since June in 2009, it's an old phone(by today's standards) and now that my contract is finally up I'm ready to upgrade and I couldn't be happier.

Build quality is great, a very sturdy phone, I've dropped it(HARD, accidently of course) on concrete once before and it came out with nothing more then a scratch.
Reception is not bad, nothing to complain about, I usually have EV(1 bar) and 1x(2 bars).
Call quality is fantastic, among the highest quality mics I've ever heard.
Internet is just horrible, it's slow, laggy and it even makes the phone get quite hot. Multimedia is bad, browsing pictures is slow and choppy, playing videos isn't bad but attempting to skip foward causes a lag and it's also very hard to pinpoint where you want to skip too, also playing videos(like using the browser) makes the phone get hot, and music is bad, it freezes the phone alot, it skips when browsing through songs, it's very slow and just.... not a good phone for music
Camera: It's not horrible, but very close, the auto focus is very slow and unless you have the hands of a surgeon the auto focus will make it VERY blurry and distorted. Videos are the same.
UI speed: Quite slow, it lags alot browsing the simplest pages and can also cause your phone to freeze if you attempt to browse these laggy pages too fast.
Everyday Usage: Quite good if you're using it for everyday stuff like Calls/Txts, but anything more is asking too much with this phone.(Out of text)

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4

POS

Phone owned for more than a year

I have had this POS for almost 2 years finally upgrade is in august i have had to send it back 3 times and my friend has the same phone returned it twice,The touchscreen is really annoying. No matter how many times you try and calibrate it, it never seems to work right
Battery life is horrible (like most phone). I usually charge it twice per day
Web browsing doesn't integrate well with gmail, facebook, google talk, etc.. (I suggest you get an android phone). Even the app they offer for free to improve it doesn't work well
Locking mechanism - doesn't seem to work well. Very easy to call people by mistake

The only good thing about this phone is the keyboard for texting. do not buy this phone worst phone EVER, i am getting the DROID X hope its

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10

LG ENV TOUCH! GREAT PHONE!

Phone owned for more than a year

I have had this phone for almost 2 years, and folks I have got to tell you that it is one of the best dang phones you can get! I live in the mountains, where cell service is almost unheard of. MY phone will work ANYWHERE on my ranch. AT&T, Sprint, T-Mobile, and many Verizon phones do not work. This phone has great reception! Camera is awesome. Internet is sweet. I have replaced my MP3 player with this phone! The keyboard is perfect for messaging. I use it probably about 50-200 times a day. Bottom line, If you have the chance, BUY THIS PHONE!!

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4

Find Something Else

Phone owned for more than a year

The things that make me hate this phone are: it is slow to load, it is HUGE, and the touch screen is too sensitive. The touch screen can be prompted by anything touching it, and it's easy to unlock so i am constantly hitting buttons when it is in my pocket, so called 'butt dialing' people, and that is not okay for me. The camera is OK when outside, but inside when the flash has to be used it is awful it takes like 10 days to take the shot, by the time its ready the subject is long gone. the touch screen is too inaccurate for the web browsing and is also too slow when trying to scroll through the browser, contact list, or pictures. It has also done the mysterious shut downs and freeze ups.
on the plus side call quality is great and great for texting. I've also dropped it a few times and my kids use it and it has held up great physically.

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2

this phone is garbage

Phone owned for more than a year

i had this phone for over a year and like the others people hyad it shuts off , wont power up the battery doesnt last / wont charge sometimes and the screen goes black and random callsa are made thenit resets itself PIECE OF SHIT PHONE ....I WISH VERIZON WOULD GIVE US A DIFFERENT PHONE OR CHARGE US LESS TO GET OUT OF CONTRACT IF THEY KNOW IT SUCKS AND ISNT RELIABLE AT ALL .

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7

Env Touch

Phone owned for more than a year

This phone may have only a C rating as a phone but its an A+ as a quick messaging phone. it excels in one area but is not as good overall. But due to teens demanding to text more lately through the years, this phone is perfect. It's also on the Verizon network so you don't need to worry about losing reception.

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6

"OK Phone"

Phone owned for less than a year

This phone was pretty good. I really liked the camera, and all the options that you could use on it. The call quality was really good. The reception was also very good. Everyday usage was superb! The internet was good so was the build quality. Multimedia was OK. The phone was fast and the internet seemed to load pretty fast. The QWERTY keyboard was excellent! The digital keyboard was OK for me, having bigger fingers, but I only used the digital keyboard for short texts. The display was good, but the battery life was kind of short. For some reason the phone would just randomly shut off, and when I turned it back on, my backround and theme were always reset.

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4

Not Dependable

Phone owned for more than a year

I had the voyager and never had any problems with it, then it fell into water, so i decided to get the voyager 2 (enV), at first it was great, but after a few weeks, things started to go downhill. At first it was not a major problem for me, but any time i charged the phone it was not responsive while on the charger, but i usually charge while i sleep, so i figured it was not a big deal, fast forward 2 months, now the phone is sticking and non responsive during, and after the charge, until it is powered down and turned back on. Then it started progressing, i would need to use the internet in a hurry and as soon as i hit the icon, the phone turned off - so much for quick directions, etc. Now it will turn off whenever it decides to. I have been patient, waiting for my upgrade. I did go into the store twice, the first time they did a "software update" that did not help at all. The second time, they gave me another phone, same model, and 5 minutes down the road it was sticking again. At this point i pretty much count on it being a hassle when i want to use the web or charge it, or finding it turning itself off for no reason (full charge). So I have been pretty disappointed by this. If Verizon knows that there is a "software issue" with this model, i think the least they can do is give some kind of offer to customers with this unit, to get a equally priced phone.
My advice, don't get this phone.

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5

Love hate relationship

Phone owned for more than a year

When I first got this phone I loved it and I still do. But about 6 months after getting it problems started to happen. It started turning itself off, then rearranging my important dates. Finally the touch screen started going bad. I was having to recalibrate 5 times a day sometimes. Now sometimes it works and sometimes it doesn't. I've had it for about 1 1/2 years now and I would still love it if the touch screen would still work and it does sometimes but not very well.

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10

WOW! This is the phone I've always wanted!

Phone owned for less than a month

After 18 months with a Voyager, I was ready for some multitasking. I use it with wireless stereo bluetooth headphones at the gym so I don't have to have an i-Pod AND a phone at the same time. This ENV Touch does it all and does it all so much better than the impressive Voyager. The music software is awesome and even has a "resume" feature so I can get back to the last song I was playing. The number of features is so amazingly increased that I cannot adequately express my pleasure at using it. Bravo LG on a frickin' fantastic phone. And keep making this type of format: With the stereo speakers I can use it like a mini "boom box" when I don't want to use my headphones (like while tanning by the pool!)

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3.3

Phone owned for more than a year

Verizon SUCKS, and everytime this phone breaks they just give me a new phone of the same model because I would have to pay full price otherwise. So yes, the phone unlocks by itself and scrolls through contacts/calls people/changes settings. Then, i've had the problem where it resets itself to factory settings at random. It also turns off and on by itself sometimes, and doesn't answer calls sometimes. The touch screen often turns all black or all white and becomes unresponsive and the phone will have to be turned off and on again. Basically, it's the worst phone ever. And I have had 5 different phones of this model and the same problems with every single one. All the phones were purchased at different Verizon venues.

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1

CRAP PHONE!!!

Phone owned for less than a year

this phone is crap...terrible dont buy it touch screen breaks randomly shuts off and totally resets all your setting......the outside screen goes then the inside screen ...terrible... do not buy it!!! save your money and buy a blackberry or dorid ...

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1

THE WORST PHONE YOU WILL EVER HAVE!!

Phone owned for more than a year

DONT EVER BUY THIS PHONE! bought this phone for my birthday, by far it is the worst! the touch screen does't work and will go blank or power down. sometime it will be in my pocket and will randomly call some one. the charge will last for only about 2 hours and when it is charging it will get really hot. It will also hang up when i am on the phone. Luckly i can still use the inside of the phone. ive had a couple LGs but this one by far is the worst! Dont spend your money on this phone!

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4

Aweful Phone

Phone owned for less than a year

When I first got this phone it was great, I loved it it worked great but then it started randomly shuting off and restarting and sometimes it wouldn't send or receive messages even when you had great service. The camera works okay not the best. The internet is terrible!!! I think the best thing about this phone is the music. All in all I would not suggest this phone and I regret getting this phone

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4

Dont buy this phone, You will regret it!!!

Phone owned for more than a year

This phone has givin me so many problems. I would love to get a new cell but i gotta wait till my contract is up, in like 10 months! Right now, Im on my third phone replacement. The same thing keeps going wrong. The worse part about this phone is the touch screen. No matter how many times you try to calibrate the phone, the touch screen never actually works correctly. It gets very irritating. This phone has a tendency of shutting off for no reason, specially when you go online. The battery life sucks and sometimes it will say full bars then two seconds later, no lie, its dying.

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2

YOU HAVE TO BE LUCKY TO GET A GOOD ONE!

Phone owned for less than a year

this phone has extremely varied results. my mom has one and it works fine. it has a good camera, ok touchscreen, and good keyboard. the only problem is if you get a bad one, like i did. mine shuts off randomly when i am using it. sometimes is will not turn back on also. plus, the browser sucks. yes, it is not a smartphone, but i think it should at least work! the major flaw with the browser is that it doesn't delete history! you click dlete history, and then it goes away, but it will be back if you reopen the browser. the dumb part is that it is completely random what history it remembers! so remember, it is just luck if you get a good one that doesnt break! do not submit yourself to "enV roulette!"

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3

PHONE SUCKS

Phone owned for more than a year

This phone is absolutely horrible. Don't ever get it. I have been through 2 and about to go through three since it just broke. My sister went through three and moved onto a blackberry. dont waste your money.The screen gets all messed up and then you shut it down and it wont turn back on. the battery life is terrible and you it always restarts all the time. its awful.dont buy it.

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2.7

Don't even think about getting this phone!!!

Phone owned for

I have gotten 2 of these phones so far and both of the touch screens have broken.  I will say that I liked the phone when it worked, but now I am stuck with this POS thing until my plan is up.  I am thinking about switching back to my old enV phone....yes that bad!!  Save yourself the trouble and get a different phone.

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3.3

Phone owned for

 I've had this phone for a little over a year and in my oppion is one of the worst phones you could ever get. i wouldn't recomend it to anyone. It shuts down or resets itself all the time and the buttons under the touch screen just  came off! Don't get this phone!!!

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3

Phone owned for

So, I've gone through a couple of these (due to malfunctions, not my own fault) and realized that the quality of this phone just sucks. It is a great phone for up to a month, but then just starts to break down from there.  I've had so many problems from screens not to random shut off (a lot of times during the sending of a text) to my more recent problem of a defective battery.  I can no longer make a call longer than 10 minutes before it powers down.  The worst part is that I'm out of my warranty now so i'll have to put up with it until my upgrade.  Even the verizon salesperson told me that he steers customers away from the phone now because of all the issues. DO NOT BUY!!!!

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2.7

Hunk O Junk

Phone owned for

This phone has serious designs flaw.  After about one month the front screen went out, had it replaced w/a brand new one.  A month later, on the new phone, both the screens went out at the same time.  Got it replaced by yet another brand new phone and now two days later the front screen has gone out on this one.  I'm taking it back tomorrow and am going to demand a different model of phone.  It also has very poor battery life and a touch screen that is makes it impossible to click what you're aiming for for.

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2.7

HORRIBLE

Phone owned for

Without a doubt the biggest piece of crap I have ever used in my life.  The phone constantly shuts off mid activity (anything...calls, browsing, texting etc).  At least twice per week it shuts off and resets to the factory configuration, meaning I have to go back in and reset everything the way I like it.  The browser is useless, the sound is bad...all around it is a pretty worthless phone.  It is easy to text with, assuming it doesn't shut off on you mid-text.

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2.3

Phone owned for

anybody who gives this phone a high raiting must be high on crack. Touch screen does not work. The only way to send a text message is to use the physical keyboard. The physical keyboard is great. The touch screen does not even dial a phone number accurate.

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9.3

This is the real deal

Phone owned for

Here it is, I was one of the people who got this phone when it first came out. I've had my fair share of problems with it, but at this point all the bugs have been worked out of the software and it works great. This has got to be one of the best phones verizon has to offer. However, with the new requirements regarding data plans you would be better off getting a more high tech phone since you will be required to buy the data plan with any smart phone. Perhaps a Droid or Blackberry.

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