HTC U12+ User Reviews

I've been using this phone as a daily driver for almost 2 years and am quite happy with it. It's an all-around great phone, with odd volume rocker and power "button". The idea of a phone with "no buttons" is nice, though it doesn't quite work out in this case. The volume button sometimes acts up, causing volume to spike out of nowhere and granting a nice scare if wearing headphones. You also have to hold the phone with your palm in order to activate the buttons manually. This also affects such as Edge Sense, which is sometimes activated automatically when you don't want to, or not at all unless you're holding the phone the "correct" way.

The camera is quite nice, though not one of the best. It's got quite a bit of noise in low-light photo. Though it's from 2018 so it shouldn't be judged too much compared to the 3+ camera setups 2020 brings. For a 2-camera phone, it performs well. The stereo speakers do perform very well and is a real plus, even in 2020.

The super-LCD screen is very nice, though brightness could be better in light environments. The quality of the phone is overall good with a basic metal/glass build. Snappy fingerprint scanner and responsive UI makes it perform well in daily tasks. The battery does end up emptying rather fast and lasts about half a day with almost constant usage. The device also has a "always-on display" option, but since the screen is LCD it's quite noticeable in darkness that there's a lamp at the bottom of the phone lightning the screen up, and thus taking more battery than an AMOLED would. It's a nice try at an LCD always-on but it's not as good as an AMOLED's. It also ends ends up with a bug sometimes, making the active screen use this single LED instead of the phone's usual LEDs, It's however easily fixed by restarting the screen.

Overall I'm happy with the phone, even if it isn't perfect. It's a standard flagship that does everything well for a phone from 2018. I recommend it, if you don't mind the weird buttons and no 3.5mm jack.

Amazing quality cameras, smooth response beautiful to hold. I've appreciated the build quality and sound of HTC for years. The u12 is the best yet. I'd buy another just to be sure I had one if this ever gets lost. No other smart device has my eye.

My company purchased two of these devices shortly after release. On receipt one fell in its mfr-provided case and the screen shattered, in less than an hour's use. Not covered by warranty. Sent to seller (HTC rep in USA) and it has been 5 monhts without repair. Plus a $200 charge before they would even begin work.

In short, the phone is a fragile thing, with nice features that will never be used since it can't stand up to even an accidental slip while in the provided case.

A second device, ordered at the same time, lasted longer, but on falling, has a screen crack and the fingerprint scan stopped working.

We've purchased a number of HTC phones, but this model, with thin bezel and egg-break screen and malfunctioning internals, plus the worse than ZERO service from seller in the US, is not worth $100, let alone the $899 price paid.

Best camera i ever test on phone and the sonic zoom in video is great feature..One hand mood is very useful and quick to open thanks to Edge sense..For the design of U12+ HTC phones are always unique and eye catching.