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I've had this device for about a year before switching to HTC Touch and I only have good memories about it - it was a little bulky, but really solid and reliable. Even with the dreaded Windows Mobile ROM running on it, it was still responsive and a joy to type on with either the large physical keyboard or the variety of on-screen input methods. Call quality and stereo playback was great (albeit the 2.5 mm jack was inconvenient until I was able to find a converter). I still have this hardware and plan to install Android on it some day to use for internet browsing.
I am on my 5th phone of this model, and every model I've had is defective in some way. I don't know if it is a bad batch that has been shipped to the local supplier, but I would not recommend this phone
I have had this phone for 1 year, till now its been working perfect, but recently the screen cracked. Now I cant use the phones full feauters. Anyways this is a great phone, the wireless modem is great, and it is just a tough phone, apparently tough accept for the screen......Im buying a new one on Ebay because this is the best phone I have had.