Verizon’s Total Wireless is handing out free service - but not everyone qualifies

Applying is straightforward. California residents can sign up in-store using scannable QR codes at Total Wireless locations or apply online. People already participating in CalFresh, Medi-Cal, Veterans Pension and Survivors Benefit, or other government assistance programs automatically qualify.

Both new and existing customers are welcome to apply – but the LifeLine benefit is limited to one per household and can’t be transferred.

Total Wireless isn’t stopping there. The company is also expanding its LifeLine initiative nationwide to bring discounted wireless service to even more people. With about 1,900 exclusive stores across the US – over 200 of which are in California – customers can visit a store to get help, ask questions, and enroll in person.

It’s about keeping people connected

It’s clear Verizon is on a roll when it comes to helping customers stay connected. Just recently, the carrier announced payment deferral options for government employees affected by the ongoing two-week federal shutdown.

And now, Total Wireless is doubling down on its mission to serve California’s diverse communities with reliable and affordable mobile service. It’s not just about improving connections – it’s about ensuring every household has access to essential wireless tools to stay connected.

The bigger picture behind LifeLine

LifeLine isn’t new – it’s a federal benefit program that helps lower the cost of phone or home internet service for eligible users. Verizon has been part of this effort for a while now, especially since it expanded its Lifeline presence in 2021 after acquiring TracFone, one of the top prepaid and Lifeline providers in the US.

Today, Verizon also offers its own Lifeline discounts for home phone, wireless, and Fios Home Internet services. The program itself is funded through fees collected from telecom providers – and indirectly, from most phone and internet subscribers.