If you have recently ordered a phone directly from T-Mobile, you might want to check your tracking number. Some UPS employees have been apprehended for allegedly stealing mobile phones intended for T-Mobile customers valued at over $500,000 USD. These individuals were reportedly involved in intercepting and diverting shipments containing the devices.
The police report mentioned in the Reddit thread where this is being publicly discussed provides further details. It states that one night shift supervisor handled stolen packages on two occasions. In one instance, the supervisor in question allegedly met a driver at their own home and took a package to an on-road supervisor. The other incident involved this same supervisor assisting the on-road supervisor in loading a stolen package into a car at their residence.
The report also indicates a close relationship between this individual and the on-road supervisor, noting they had previously been an on-road supervisor at the same center before being promoted to reload supervisor. The on-road supervisor, the individual in question, and one of the involved drivers, along with others, had reportedly booked a trip to Jamaica together. There is speculation that this trip was a "celebratory getaway." It remains to be seen if this supervisor will face charges, despite evidence suggesting direct involvement or awareness of the theft.
Law enforcement is investigating the matter to determine the full extent of the alleged theft. The inquiry is expected to examine how the packages were identified and extracted, and whether others were involved. The investigation will also likely include a review of UPS's internal tracking and security protocols.
T-Mobile uses UPS for their logistics needs. | Image credit — Salvador Rios on Unsplash
For the customers whose packages have been stolen so far, this is a worrying situation, as it highlights the difficulties logistics companies face in protecting valuable goods during delivery. The transportation of mobile devices involves a complex chain of custody, from manufacturing to distribution centers, and ultimately to customers. This process presents multiple points where issues can arise — and that's the last thing you want after you've spent your hard-earned money on a smartphone.
The issue of theft in the logistics sector isn't isolated, as previous reports suggest similar cases involving high-value electronics occur across various shipping and delivery networks. As these shipments are usually protected by insurance, the affected T-Mobile customers likely won't have to worry about losing their money. However, the incident may represent an inconvenience as there is typically paperwork and claims that need to be filed before a resolution is reached. This is not great news when you are waiting on a device that you've already paid for and I know that in my case I would probably be pretty upset.
Did you enjoy reading this article?
There's more to explore with a FREE members account.
Johanna 'Jojo the Techie' is a skilled mobile technology expert with over 15 years of hands-on experience, specializing in the Google ecosystem and Pixel devices. Known for her user-friendly approach, she leverages her vast tech support background to provide accessible and insightful coverage on latest technology trends. As a recognized thought leader and official member of #TeamPixel, Johanna ensures she stays at the forefront of Google services and products, making her a reliable source for all things Pixel and ChromeOS.
Recommended Stories
Loading Comments...
COMMENT
All comments need to comply with our
Community Guidelines
Phonearena comments rules
A discussion is a place, where people can voice their opinion, no matter if it
is positive, neutral or negative. However, when posting, one must stay true to the topic, and not just share some
random thoughts, which are not directly related to the matter.
Things that are NOT allowed:
Off-topic talk - you must stick to the subject of discussion
Offensive, hate speech - if you want to say something, say it politely
Spam/Advertisements - these posts are deleted
Multiple accounts - one person can have only one account
Impersonations and offensive nicknames - these accounts get banned
Moderation is done by humans. We try to be as objective as possible and moderate with zero bias. If you think a
post should be moderated - please, report it.
Have a question about the rules or why you have been moderated/limited/banned? Please,
contact us.
![T-Mobile extends another peace offering to customers after uproar over rate increase [UPDATED]](https://m-cdn.phonearena.com/images/article/168576-wide-two_350/T-Mobile-extends-another-peace-offering-to-customers-after-uproar-over-rate-increase-UPDATED.jpg)
FCC OKs Cingular\'s purchase of AT&T Wireless
Things that are NOT allowed: