If your phone won't work on T-Mobile next month, you can choose a free replacement

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If your phone won't work on T-Mobile next month, you can choose a free replacement
Next month, several older Android phones will lose support on T-Mobile. These models can no longer receive a special update required for them to continue to work over T-Mobile's network. As a result, starting on January 29th, the following handsets won't run on T-Mobile:

  • Samsung Galaxy Note 4 (AT&T model)
  • Samsung Galaxy Note 4 (Verizon model)
  • Samsung Galaxy Note Edge
  • HTC Desire 10 Lifestyle
  • HTC Desire 650
  • Google Nexus 9
  • Huawei Mate 8
  • Huawei P9
  • Mikrotikls SIA_R11e-LTE6
  • Netgear Arlo Security Camera System
  • OnePlus 1
  • Quanta Dragon IR7
  • Samsung Galaxy S5 Duos
  • Sony Xperia Z3 Compact
  • Sony Xperia Z3
  • Sony Xperia Z3 Orion
  • Sony D6616 Xperia Z3 Orion
  • Soyea M02
  • ZTE ZMax
Besides these 19 devices, an unknown number of additional phones will also be cut off from T-Mobile with owners of those models receiving notification via SMS on December 28th.

T-Mobile is offering subscribers the option to replace their phone losing T-Mobile support with one of four free models including two Galaxy "A" mid-rangers


T-Mobile, in a leaked memo sent to reps, said that subscribers will probably come into store locations looking to upgrade. Reps were told to check out the latest offers available to T-Mobile and Metro customers in order to sell them a brand new device. Despite that comment in the internal memo, customers received a snail mail from T-Mobile dated December 18th that lists four free phones that customers can choose from to replace their current handset that is being kicked off T-Mobile's network. They will have a month to select from the Samsung Galaxy A21, Samsung Galaxy A11, Alcatel Go Flip 3, or a T-Mobile REVVL 4.


The Galaxy A21 features a 6.5-inch LCD display with a resolution of 720 x 1600 and a 20:9 aspect ratio. It is powered by the Mediatek Helio P35 chipset with 3GB of memory and 32GB of storage. The back camera array features a 16MP main camera, an ultra-wide 8MP camera, a 2MP Macro and a 2MP depth sensor. In front is a 13MP selfie snapper and a 4000mAh battery keeps the lights on. The Samsung Galaxy A11 sports a 6.4-inch LCD screen with a 720 x 1560 resolution and a 19.5:9 aspect ratio. Driving the phone is the Snapdragon 450 with 2GB of memory and 32GB of storage (20.3GB available to users). The phone carries a 13MP primary camera, a 5MP ultra-wide camera, and a 2MP Macro camera.

The Alcatel Go Flip 3 features a 2.8-inch LCD display with a 240 x 320 resolution. The flip phone has a secondary 1.4-inch screen and is powered by the Snapdragon 210 chip. It carries .5GB of memory and 2GB of storage. There is a 2MP camera available. And lastly, the T-Mobile Revvl 4 is equipped with a 6.2-inch LCD screen carrying a 720 x 1520 resolution and a 19:9 aspect ratio. Under the hood is the MediaTek Helio A22 chipset; there is 2GB of memory onboard along with 32GB of storage (24GB available for users). The rear and front-facing cameras weigh in at 13MP and 5MP respectively.

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Of course, you're not locked into using one of those four phones. You can always shell out some of your own money and purchase a more exciting handset like the Samsung Galaxy Note 20 Ultra, an OnePlus 8T or others. And we should point out that according to T-Mobile, this has nothing to do with the the carrier's requirements that all handsets used by T-Mobile and Metro subscribers be equipped with VoLTE capabilities starting next month.

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