T-Mobile recently announced new plans and customers were quick to notice that there was something missing. Taxes and other fees were not included in the base price and this has led to T-Mobile users on online forums asking why exactly the carrier did this.
One user askedT-Mobile employees how they were adjusting to the change and some veterans replied by saying that it was like going back in time. You see, T-Mobile only really started offering tax-inclusive prices around eight years ago. This, understandably, made the job of the company’s store representatives a lot easier and also resulted in less customers confused about their bills.
Now that taxes and other fees are once again no longer included T-Mobile employees are going back to telling customers that additional charges will apply. Some customers are smart enough to ask what this means. If you’re lucky your store’s employee will be able to provide you with an exact number. However a lot of users who visit physical stores are not very tech savvy and do not ask what additional fees will be added to their bills.
T-Mobile wants everyone to use its T-Life app. | Image credit — T-Mobile
This change in pricing structure is odd in my opinion. I think T-Mobile had a pretty neat way of laying out prices for its plans and the carrier should not have reverted these changes. It’s not the end of the world but you should prepare to ask your local T-Mobile representative about any taxes and fees that you should expect moving forward.
T-Mobile isn’t the only carrier company playing with its pricing. Verizon is having a pricing crisis as the company tries everything it can to recover from losing subscribers and its falling shares. The carrier is awarding massive discounts to some users while introducing price hikes for others. As some customers have pointed out: the only real advantage of switching from T-Mobile to Verizon may be a potentially lower bill.
T-Mobile was recently in hot water after it introduced pricing updates of its own and the new pricing structure seems to be a follow-up to that. Some users have already made it clear that they have no intention of changing their plan to one which doesn’t include the taxes and other fees.
Recommended Stories
While I personally don’t think it’s that big an issue I do wish that T-Mobile would’ve kept the additional charges in. It just makes everything easier for everyone involved.
Did you enjoy reading this article?
There's more to explore with a FREE members account.
Abdullah loves smartphones, Virtual Reality, and audio gear. Though he covers a wide range of news his favorite is always when he gets to talk about the newest VR venture or when Apple sets the industry ablaze with another phenomenal release.
A discussion is a place, where people can voice their opinion, no matter if it
is positive, neutral or negative. However, when posting, one must stay true to the topic, and not just share some
random thoughts, which are not directly related to the matter.
Things that are NOT allowed:
Off-topic talk - you must stick to the subject of discussion
Offensive, hate speech - if you want to say something, say it politely
Spam/Advertisements - these posts are deleted
Multiple accounts - one person can have only one account
Impersonations and offensive nicknames - these accounts get banned
Moderation is done by humans. We try to be as objective as possible and moderate with zero bias. If you think a
post should be moderated - please, report it.
Have a question about the rules or why you have been moderated/limited/banned? Please,
contact us.
FCC OKs Cingular\'s purchase of AT&T Wireless
Things that are NOT allowed: