T-Mobile recently announced what it called “pricing updates” that were applied almost universally and made customers’ bills go up. However there is a subset of T-Mobile users that have been spared these price hikes — probably not for long — due to system errors that have failed to push billing updates.
These price hikes were, understandably, unanimously disliked. This is especially true for legacy customers who saw pricing changes on their old plans that T-Mobile had once marketed as price locked.
But there are apparently T-Mobilecustomers who are receiving the same bill despite having been informed of a price increase. These people are relatively very few but system errors on T-Mobile’s end seem to have worked brilliantly in their favor. If they’re very lucky then T-Mobile will never spot their outdated billing information though that seems very unlikely to me.
Some customers aren’t with T-Mobile anymore. | Image credit — The New York Times
If you’re one of those lucky few T-Mobile customers whose bill has remained unchanged despite a notification to the contrary, consider yourself blessed. And keep your fingers crossed that your plan doesn’t get updated too soon.
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Abdullah loves smartphones, Virtual Reality, and audio gear. Though he covers a wide range of news his favorite is always when he gets to talk about the newest VR venture or when Apple sets the industry ablaze with another phenomenal release.
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