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Samsung's 'flagship' US repair locations will make it easier and faster to fix your Galaxy phone

Published: Aug 03, 2023, 8:45 AM

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Samsung's 'flagship' US repair locations will make it easier and faster to fix your Galaxy phone

You've all heard of flagship phones (and even flagship tablets, flagship smartwatches, and other flagship products), but Samsung is today officially introducing the concept of flagship repair locations, which have apparently already "soft launched" this summer in Dallas, Houston, San Antonio, Orlando, and Los Angeles.

The world's largest handset manufacturer is not stopping there, however, planning instead to name a grand total of 50 existing uBreakiFix stores across the US as "flagship Samsung repair locations" by the end of the year.

That obviously means the company (along with its authorized US repair provider since 2018) is not actually looking to open any new stores, merely improving and expanding the services currently offered in those 50 unspecified locations mentioned above.

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Put simply, many Samsung customers within a number of unnamed "major metropolitan areas" will soon be able to access and enjoy repairs that may have been previously deemed impossible for more devices than ever, and most importantly, faster than ever before.

That's right, same-day repairs will be the norm in these "flagship" uBreakiFix stores for Galaxy phones, tablets, smartwatches, earbuds, laptops, and more. Samsung is promising "best-in-class" service across all product categories, which will be made possible with additional and more sophisticated repair equipment, as well as increased inventory stock "by model and color."

Of course, no one can guarantee every single repair made in these 50 locations will be measured in hours rather than days after the "flagship" label is applied to the stores, but if you're lucky enough to see this type of branding added to a repair location near you and unlucky enough to have a Galaxy device in need of a quick fix, you should definitely check out this latest fruit of Samsung's collaboration with uBreakiFix by Asurion.

Alternatively, you can always still opt for an official self-repair kit, but only if you know what you're doing and if your broken or defective device happens to be included on the relatively short list available here.

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Adrian, a mobile technology enthusiast since the Nokia 3310 era, has been a dynamic presence in the tech journalism field, contributing to Android Authority, Digital Trends, and Pocketnow before joining PhoneArena in 2018. His expertise spans across various platforms, with a particular fondness for the diversity of the Android ecosystem. Despite the challenges of balancing full-time parenthood with his work, Adrian's passion for tech trends, running, and movies keeps him energized. His commitment to mid-range smartphones has led to an eclectic collection of devices, saved from personal bankruptcy by his preference for 'adequate' over 'overpriced'.