Samsung Galaxy owners have a nice feature called Dual Messenger that allows for two accounts to be set up with the most popular messaging apps, and one of them is WhatsApp. However, file sharing with WhatsApp when this Galaxy feature was used seems to be a bit problematic, and now Samsung is offering a fix, reports SamMobile.
A fix for the file-sharing issue on WhatsApp with Dual Messenger will soon be deployed
The issue is related to file sharing, and more specifically, users were unable to send files saved on the phone with WhatsApp when Dual Messenger was set up. On top of that, users cannot open files received via WhatsApp.
The issue started with WhatsApp version 2.21.10.16 and propagated to the following versions as well. Now, Samsung has announced that a future software update will bring the long-awaited fix to this issue.
Until then, though, the company recommends a workaround: to send files, you should first open the Gallery or My Files app, select the files, and then share them via WhatsApp's second instance. To open files received on WhatsApp, you should first forward them to your first WhatsApp account.
Samsung has not given a precise date of the fix at the moment.
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Izzy, a tech enthusiast and a key part of the PhoneArena team, specializes in delivering the latest mobile tech news and finding the best tech deals. Her interests extend to cybersecurity, phone design innovations, and camera capabilities. Outside her professional life, Izzy, a literature master's degree holder, enjoys reading, painting, and learning languages. She's also a personal growth advocate, believing in the power of experience and gratitude. Whether it's walking her Chihuahua or singing her heart out, Izzy embraces life with passion and curiosity.
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