Samsung Care expands its device self-repair program to more than 50 models

Samsung is expanding its self-repair program, providing a wider range of models, parts, and categories for customers. Tech enthusiasts and eco-conscious consumers can now take control of device repair with this empowering shift. Samsung is partnering with Encompass Supply Chain Solutions, a leading repair parts provider, to expand its program. This expansion will now cover almost 50 models, including smartphones, tablets, PCs, foldables, and home entertainment products.

No longer do you have to search high and low for hard-to-find components or depend solely on authorized repair facilities. In August 2022, the program was introduced and has since made significant progress. It now includes a total of 14 Galaxy devices, such as the S23 series and Z Fold5. With this new expansion, you can now conveniently address cracked screens, worn batteries, or faulty speakers from the comfort of your own living room.

Mark Williams, Vice President of Customer Care at Samsung Electronics America, emphasizes the importance of providing options to their customers. "We know that consumers want reliable and convenient repair options to keep their devices up and running. This expansion is one more way Samsung is showing its continued commitment to provide our customers with choice."