Samsung and uBreakiFix boost Galaxy repairs at flagship stores
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Image credit — Samsung
A year later, Samsung is deeming these flagship stores a complete success and like testing labs for new ideas and ways to improve repairs. For instance, the technicians at these stores figured out that a certain camera calibration test wasn't actually needed because it's already done during the manufacturing process. Samsung says this small change helped them speed up repairs and get customers their devices back faster.
One of the big advantages of the flagship stores is that they have 23% more parts on hand than regular stores. This means they can fix more devices right away, without having to wait for parts to come in. In the near future, they plan on being able to replace motherboards on the same day, which is a pretty big deal. It's also worth noting that all repairs are done using genuine Samsung parts and follow Samsung's strict quality guidelines.
If you need to get your new Galaxy Z Fold 6 or Z Flip 6 repaired, the flagship stores are ready to help. And even if you have an older Galaxy device, you can bring it in for repairs. They also have loaner devices available so you can stay connected while your phone is being fixed.
If you drop your brand-new phone straight out of the box, don’t worry – we’re here to help. We know the panic of breaking your phone, especially in those early days, and we love being the bearers of good news: yes, we can fix it.
Dave Barbuto, CEO of uBreakiFix by Asurion
These flagship stores are located in major cities like Los Angeles, Chicago, Newark, Dallas, Houston, Atlanta, and Phoenix. But even if you don't live near one of these cities, you can still get your Samsung phone fixed at one of the nearly 700 uBreakiFix by Asurion stores across the country. Some of these stores even have mobile repair vans that can come to you.
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