U.S. carriers unhappy about the way Samsung handled the Galaxy Note 7 recall
A little bit of investigation among U.S. carriers that sold the Galaxy Note 7 until recently revealed that they are very unhappy about the way Samsung handled the recall process.
In the same piece of news, Reddit user Mad-Mike86 called T-Mobile last week to explain the carrier that their replacement Galaxy Note 7 units are overheating while charging, but they were told that they have already stopped shipping replacements and they they have received “a new batch of replacement Note 7 phones,” which will ship out soon.
Apparently, Samsung suddenly decided the Galaxy Note 7 replacements it shipped aren't safe anymore and that they must be replaced with new ones. However, since Samsung has now confirmed that it has stopped all sales and exchanges of the Galaxy Note 7, no one will receive another replacement, at least for the time being.
While it investigates the cause of the exploding Galaxy Note 7 replacements that we told you about last week, Samsung must find a quick way to recall all those faulty phablet that are still in the hands of many customers.
Things that are NOT allowed: