Sprint now offers a 30 day money back guarantee
Sprint believes so much in its network that the carrier announced today its new 100% Total Satisfaction Guarantee. New customers and existing ones adding a new line will get 30 days to try out Sprint's LTE network. If they are not satisfied at the end of the 30 days, Sprint will refund the cost of any new phone, service charges and fees. And there is more. Starting today, those switching from another carrier to Sprint will get up to $650 in the form of a prepaid Mastercard. The funds will be used to pay any early termination fee or remaining balance on a phone. If the new Sprint subscriber buys an eligible phone, he will also receive a $250 prepaid Mastercard.
"We're putting our money where our mouth is. We've recently invested billions in our network and once people switch to Sprint, we're confident they'll love it. With our 100% Total Satisfaction Guarantee customers can test out Sprint's service in the places they live, work and play and see the savings. If they don't like it, we'll refund their money. It's that simple."-Roger Solé, chief marketing officer, Sprint
Let's say you try Sprint for 30 days and you're not happy. To be 100% clear, you will get back any monies applied toward a new phone and any down payment. That includes any lease or installment payments. And any service charges (including any monthly recurring charges, activation fee, and all associated taxes and fees) will be refunded. To promote its new 100% Total Satisfaction Guarantee, Sprint has produced some new ads that you'll no doubt see while watching the NBA playoffs this weekend.
Sprint announces a 100% Money Back Guarantee
Things that are NOT allowed: