Samsung tells customers to stop using the Galaxy Note 7 and exchange them as soon as possible
Even after confirming the recall of the phablet, there have been isolated incidents where the Galaxy Note 7 exploded while charging. Even FAA advised passengers to power off their Galaxy Note 7s during flights to avoid any major incidents.
Until then, Samsung asks all customers who own the Galaxy Note 7 to go ahead and replace their smartphones as soon as possible by taking advantage of the exchange program.
“Our number one priority is the safety of our customers. We are asking users to power down their Galaxy Note7s and exchange them as soon as possible. We are expediting replacement devices so that they can be provided through the exchange program as conveniently as possible and in compliance with related regulations. We sincerely thank our customers for their understanding and patience,” explains DJ Koh, President of Mobile Communications Business, Samsung Electronics.
If you don't know how you must proceed, simply contact your place of purchase or call the designated call center locally as soon as possible.
source: Samsung
Things that are NOT allowed: