Samsung releases video message to US consumers: 130,000 Note 7 units have already been exchanged
One of world's largest smartphone brands, Samsung had a very busy day in the United States. The company announced Galaxy Note 7 replacement units will arrive in the country by no later than September 21.
We've also been able to learn that there have been 92 incidents in the US related to Galaxy Note 7 since the smartphone was launched on the market.
Considering Samsung recalled about 1 million Galaxy Note 7 smartphones in the US, it looks like there's still a large number of devices that must be returned by customers.
However, that's quite understandable since Samsung didn't confirm when the first replacement units will arrive in the country until yesterday. Now that people know when to expect them, the exchange program put in place by Samsung will gain traction in the next couple of days.
Tim Baxter also clarified that the new Galaxy Note 7 units arriving in the US are perfectly safe, as the battery cell issue is resolved. This has also been affirmed by a recognized third-party lithium-ion battery expert.
If you're still on the fence on whether to exchange your Galaxy Note 7 phone purchased before September 15, after watching this message you'll probably want to switch to a replacement or a new smartphone.
source: Samsung
Things that are NOT allowed: