Crave recently had a problem with a Nexus One. It was suffering from BGS or Broken Glass Syndrome. A trip to the Doctor (HTC support) was in order and the Doc said that cracked glass was actually quite a common occurrence. The support guy said, ""Putting a phone in a tight pair of jeans and sitting down would usually cause the kind of damage," that this particular handset displayed. He also said that a small ding could gradually expand over time and become larger and larger. The support guy added that a common cause of cracked screens is the banging that a phone takes from keys when the unit is placed in a handbag. The N-One comes with neoprene case that is made to protect the handset from this type of damage. As far as how much the crack on CNET's Nexus One would cost to fix, HTC support quoted 180 BP which is equivalent to $273 dollars, more than the $179 price for the phone with T-Mobile's service. Despite the recent video we showed you of how the N-One goes through some rough tests to make sure it can hold up to daily use, the HTC support guy said, "People sometimes forget that they don't go in pockets." Not sure if we've ever seen that warning included with a phone before, but we now know better. As for CNET, they did get a new Nexus One courtesy of HTC.
Alan, an ardent smartphone enthusiast and a veteran writer at PhoneArena since 2009, has witnessed and chronicled the transformative years of mobile technology. Owning iconic phones from the original iPhone to the iPhone 15 Pro Max, he has seen smartphones evolve into a global phenomenon. Beyond smartphones, Alan has covered the emergence of tablets, smartwatches, and smart speakers.
Recommended Stories
Loading Comments...
COMMENT
All comments need to comply with our
Community Guidelines
Phonearena comments rules
A discussion is a place, where people can voice their opinion, no matter if it
is positive, neutral or negative. However, when posting, one must stay true to the topic, and not just share some
random thoughts, which are not directly related to the matter.
Things that are NOT allowed:
Off-topic talk - you must stick to the subject of discussion
Offensive, hate speech - if you want to say something, say it politely
Spam/Advertisements - these posts are deleted
Multiple accounts - one person can have only one account
Impersonations and offensive nicknames - these accounts get banned
Moderation is done by humans. We try to be as objective as possible and moderate with zero bias. If you think a
post should be moderated - please, report it.
Have a question about the rules or why you have been moderated/limited/banned? Please,
contact us.
Things that are NOT allowed: