The latest update to iOS 10.2 might have made things worse for iPhone users experiencing a major problem with the handsets' battery. Originally believed by Apple to affect only certain iPhone 6s models that were exposed to too much ambient air during the manufacturing process, the issue appears to happen to other models as well. In fact, an Apple iPhone 5 that we were using as a replacement phone for much of this year has this problem, which required us to carry a power bank at all times.
Those iPhone units with the problem will simply stop working once the battery hits 30%. At that point, the unit shuts down as though it hit 0%. Plugging the phone in will return it to 30% and from there, the phone will charge normally. In another variation of the problem, the battery goes from 30% to 1% but stays at that 1% reading for as long as several hours. Some iPhone users are saying that iOS 10.2 exacerbates the battery problem.
Because Apple stopped signing iOS 10.1 and 10.1.1 on Wednesday, those who have found that iOS 10.2 makes matters worse cannot go back to the older iOS builds. However, some iPhone owners who are beta testing iOS 10.2.1 say that they have seen an improvement in the issue with their handsets no longer automatically shutting off in the 30% to 50% area. In addition, a battery diagnostics tool not mentioned in the changelist comes with iOS 10.2, and will reportedly help Apple study battery life on many units. This could help the company fix the issue.
"Same here, iOS 10.2 actually made the problem worse. The battery percentage seems to get stuck at some level for a while, even with battery draining apps such as Pokemon GO running, then it drops different percentages at different moments, it's really random."-RicardoJB, Apple Support Communities
Alan, an ardent smartphone enthusiast and a veteran writer at PhoneArena since 2009, has witnessed and chronicled the transformative years of mobile technology. Owning iconic phones from the original iPhone to the iPhone 15 Pro Max, he has seen smartphones evolve into a global phenomenon. Beyond smartphones, Alan has covered the emergence of tablets, smartwatches, and smart speakers.
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