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Contacts sync not working on some Android Oreo devices

By Cosmin Vasile

Published: Dec 07, 2017, 3:55 PM

6comments

Android Google

Contacts sync not working on some Android Oreo devices

One of important, yet basic features of the Android – contacts synchronization seems to be broken for some users. There are many reports spread throughout the internet confirming the issue, but, more importantly, Google has acknowledged the problem as well and is now looking for the cause of it.

For the time being, the only devices affected are those running Android Oreo, including the Pixel 2, Pixel 2 XL, Nexus 5X, Nexus 6P, Pixel and Pixel XL. Most of those affected by the issue claim it started after they updated to Android 8.1 Oreo, but rolling back to Android 8.0 Oreo does not seem to fix it.

There's one workaround that seems to get rid of the problem, but it doesn't work for everyone. Apparently, clearing app data for Contacts on Android allows it to correctly sync, but, as mentioned earlier, it doesn't work for everyone.

It's important to note that not all Android Oreo devices are affected by the issue and it's hard to tell which are affected since Google hasn't found the cause of it yet.

source: Product Forums, Reddit via AndroidPolice

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Cosmin, a tech journalist with a career spanning over a decade, brings a wealth of experience to PhoneArena. His expertise lies in brands like Samsung and Nokia, and he has a keen interest in innovative technologies. After a brief stint in PR, Cosmin returned to tech journalism in 2016, committed to delivering clear and objective news. When he's not writing or appearing as a guest on TV and radio shows, Cosmin enjoys playing RPGs, watching Netflix, and nurturing his passion for history and travel.

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Contacts sync not working on some Android Oreo devices

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