Consumers prefer receiving software updates to buying a new phone
Some analysts say that the Apple iPhone X can get consumers back on a 2-year cycle
Chetan Sharma, CEO of Chetan Sharma Consulting, says that the Apple iPhone X could put consumers back on the cycle. Sharma says that it might take a "dynamic" new product from a major manufacturer like Apple to get people reaching for their wallets every other year. Some manufacturers have started programs that allow consumers to buy a new model and trade it in for the next new one when it arrives, roughly a year later.
While carriers say that they no longer lock subscribers in with a two-year contract, the truth is that if a customer is paying for a phone in 24 monthly installments, he/she is stuck with the same carrier for two years unless the subscriber feels like paying the remaining balance on his phone immediately. Some carriers offer lease packages that allow customers to upgrade to a new handset after 12 to 18-months of payments, but a lease is not a purchase and requires that you keep the phone in nearly pristine condition.
source: NYPost
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