Bought a Galaxy Note 7 from Sprint or T-Mobile? You can trade it for a "similar device" until the battery issue is resolved

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Earlier today, Samsung issued a statement regarding the Galaxy Note 7 exploding battery issue, literally stopping all sales of the device worldwide. Thus, until Samsung solves this complicated problem, no one will be able to buy the Note 7 anymore.

But what about folks who already purchased a Galaxy Note 7? Well, Samsung said that it would "voluntarily replace their current device with a new one over the coming weeks." If you have a Note 7 from Sprint, you don't need to wait for weeks, as you can already exchange it with "a similar device until the issue is resolved." Sprint doesn't say exactly what similar devices are being offered, but it mentions that you should go to a nearby Sprint store to see what you can get in exchange.

AT&T and T-Mobile also issued statements concerning the Samsung Galaxy Note 7. Like Sprint, both carriers stopped selling the phone. However, right now, they don't have specific details on how customers can exchange the units that they already bought, though more information will be revealed soon.

Update: Folks who purchased the Galaxy Note 7 from T-Mobile can now get a "complete refund", including on accessories. The refund can be used to buy any other device that T-Mobile is currently offering. Customers can also choose to wait for a "new Note 7 replacement" which T-Mobile expects to deliver "in the next two weeks."

sources: Sprint, AT&T, T-Mobile

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