BlackBerry working on a fix for BBM for iOS; bogus reviews found on Google Play Store
If you were one of the millions who installed BBM for iOS, you might have noticed that the update to iOS 7.0.3 which was sent out on Tuesday, makes the messaging app crash. This happens whenever you press a contact name listed under Chats, although some have reported that the app crashes as soon as it is opened. The problem is that iOS 7 support for the font used by BBM, "HelveticaNeue-Italic", was removed with the new update.
While BlackBerry is working on a fix for this oversight, there is a workaround. Once you launch BBM for iOS, instead of pressing a contact name under Chats, which causes the app to crash, a long tap on a contact name will reveal a slide out screen appearing from the right side. On the bottom of the slide out screen is a trash can icon which is used to delete the entire thread involving the contact selected. Press on the icon to bring up a window that offers you an option to "End Chat". The hard work is now done. Go to the Contacts tab, click on the name of the person you want to communicate with, and you should be all good to go!
source: RedmondPie, AndroidCentral
Another issue affecting BBM for Android is a number of glowing reviews for the app in the Google Play Store that all read, "Thank you so much blackberry team. I was waiting this app. Its really great user friendly and smooth." BlackBerry says that it is aware of the issue and is working with Google to "resolve" it.
"We have recently been made aware of a number of potentially fake five-star reviews of BBM for Android on Google Play. We do not approve of or condone such activities and are committed to working with Google to resolve this. There are also many genuinely great and useful reviews from our new BBM users on Google Play. We would like to encourage our passionate fans and users to continue to provide true assessments of the BBM experience through the proper channels."-BlackBerry
source: RedmondPie, AndroidCentral
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