Save up to $800 on Samsung Galaxy Tab S10

Android 7.1.2 Nougat update breaks fingerprint sensor for many Pixel and Nexus users

By
60comments
Google News Follow
Follow us on Google News
Android Software updates Google

We would think that after so many issues in the past, Google would take enough time to make sure that new Android updates are completely bug-free. Too many times Pixel and Nexus users had troubles with their phones after installing Android updates released by Google.

Unfortunately, the search giant did it again, as Android 7.1.2 Nougat update breaks the fingerprint sensor on the Pixel and Nexus smartphones. For the time being, it's unclear if this is a widespread issue or something isolated.

In any case, Google must replicate the bug before trying to find a solution. Luckily, there are many Pixel and Nexus users who have taken it to the user community forums to complain (and explain) that their fingerprint sensors are not working any longer after upgrading to Android 7.1.2 Nougat.

Even after they have deleted all the fingerprints stored on the phone and did a hard reset, the fingerprint sensors on the affected Nexus and Pixel handsets refused to start working again.

At the moment, the issue affects both the Pixel and Pixel XL smartphones, as well as the Nexus 5X and Nexus 6P. The cause of the problem hasn't been identified yet, and there's no workaround to make the fingerprint sensor work again.

https://m-cdn.phonearena.com/images/users/186-200/Cosmin-V.jpg
Cosmin Vasile Mobile Tech News Journalist
Cosmin, a tech journalist with a career spanning over a decade, brings a wealth of experience to PhoneArena. His expertise lies in brands like Samsung and Nokia, and he has a keen interest in innovative technologies. After a brief stint in PR, Cosmin returned to tech journalism in 2016, committed to delivering clear and objective news. When he's not writing or appearing as a guest on TV and radio shows, Cosmin enjoys playing RPGs, watching Netflix, and nurturing his passion for history and travel.

Recommended Stories

Loading Comments...

Popular stories

Three changes coming to Google Messages to kick the texting experience up a notch
Three changes coming to Google Messages to kick the texting experience up a notch
As a discounts expert, I urge you to check these early Black Friday Galaxy Tab promos before it's too late
As a discounts expert, I urge you to check these early Black Friday Galaxy Tab promos before it's too late
You've got less than 24 hours to act on this Galaxy Tab S9 Ultra promo at Best Buy
You've got less than 24 hours to act on this Galaxy Tab S9 Ultra promo at Best Buy
There’s only one reason the incredible OnePlus 13 can’t replace my iPhone - OnePlus can still fix it
There’s only one reason the incredible OnePlus 13 can’t replace my iPhone - OnePlus can still fix it
The first good Google Pixel 9 Pro XL deal is finally here... with a catch
The first good Google Pixel 9 Pro XL deal is finally here... with a catch
This obscure phone almost outperformed the OnePlus 13 in Android rankings
This obscure phone almost outperformed the OnePlus 13 in Android rankings

Latest News

New Pixel Weather feature lets you feel the forecast with vibrations and sounds
New Pixel Weather feature lets you feel the forecast with vibrations and sounds
This limited-time offer brings the top-notch Sony WH-1000XM5 down to their best price yet
This limited-time offer brings the top-notch Sony WH-1000XM5 down to their best price yet
Redmi K80 series teaser confirms exceptional performance
Redmi K80 series teaser confirms exceptional performance
Google app testing a new "Activity" tab for all your search history and saved items
Google app testing a new "Activity" tab for all your search history and saved items
Amazon and Best Buy are selling the Pixel 9 at a huge discount well ahead of Black Friday
Amazon and Best Buy are selling the Pixel 9 at a huge discount well ahead of Black Friday
Max is about to put a price on password sharing
Max is about to put a price on password sharing
FCC OKs Cingular\'s purchase of AT&T Wireless