Analyst says Apple will decline in post-Steve Jobs era


Apple's organizational wheel
Colony says that the problems coming down the road for Apple will stem from Cook's lack of charisma and the analyst sees the company slipping from being a "great" firm to one that will be merely "good," with a decline in product innovation and revenue. The analyst, citing sociologist Max Weber, said that "Charismatic organizations are run by people with 'the gift of grace," but when those leaders depart and are replaced by a more bureaucratic leader, the change can be jarring to an organization. Colony notes that not only does Apple itself need a "magical leader" to replace the "magical leader" who is gone, but that Apple's customers also demand the same thing. With that in mind, the analyst believes that Apple executives Jon Ive and Scott Forstall both better posses the qualities that were found in Steve Jobs than Tim Cook does, and either would have been a better choice to replace Jobs as the tech titan's CEO.
"When Steve Jobs departed, he took three things with him: 1) singular charismatic leadership that bound the company together and elicited extraordinary performance from its people; 2) the ability to take big risks, and 3) an unparalleled ability to envision and design products. Apple's momentum will carry it for 24-48 months. But without the arrival of a new charismatic leader it will move from being a great company to being a good company, with a commensurate step down in revenue growth and product innovation. Like Sony (post Morita), Polaroid (post Land), Apple circa 1985 (post Jobs), and Disney (in the 20 years post Walt Disney), Apple will coast, and then decelerate."-George Colony, CEO Forrester Research
We can predict what the analyst expects Apple to be like once the decline has set in. Colony compares Apple post Jobs to Polaroid after the departure of inventor and founder Edward Land. That company ended up bankrupt and its name sold to another company. He also looks at Disney in the 20 years after Walt's death. The company became as bland as white rice with its G-rated movies not making any dent at the box office. It wasn't until another charismatic leader, Michael Eisner, took over that Disney prospered again with cutting edge movies. Another example Colony gave was Apple itself, following Jobs removal by the board in 1985. The stock dropped as low as $12 and under John Sculley, the company was on the verge of bankruptcy. It took the return of Steve Jobs to turn things around. The analyst sees Apple coasting and then decelerating.
source: Forrester via CNN

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