T-Mobile Concord User Reviews

Overall User Rating
Build quality
6.3
Camera quality
4.8
Performance
5.3
Display
6.3
Battery life and charging
6.5
Rating breakdown (out of 10)
User reviews
4

Hated It

Phone owned for more than a year

I had this phone for over a year, and with 2 different service providers but that didn't make much of a difference. It's memory is tiny, and unless you only have less than 5 apps it's super slow. It's ok for a first time smartphone user, or if you're not ever planning on using the internet. The screen is way too small, but the phone itself is pretty durable-- I dropped it a lot but the screen never cracked. In-call voice quality is ok, when you can actually get a few bars. When it's on wifi the internet works ok, but other than that it's zip. If you got the phone, tke it back. It is so not worth your time, money, or energy.

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3

This Phone Sucks

Phone owned for less than 3 months

This phone was great right out of the box but 2 months down the road, I couldn't pick up a signal in any building in town including my own home. When I stepped outside, at best it was 2 bars. I contacted T-Mobile and the rep said it must be a software problem because signal strength in this area was excellent. A workorder to engineering was sent only for them to tell my that I have unreliable signal strength in my area. Hmmm, 2 reps tell me opposite things. I insisted on sending the phone back to have it replaced which I did. After waiting 2 weeks, I recieved a reconditioned phone with no back cover and exactly the same problem again with this phone. I contacted them again to report the problem and they had no answer for me. They also said that I would have to purchase a new back cover at my own expense. Needless to say, I brought the phone back to the place of service and got my money back. This phone is a joke and the reps who service the phones are even a bigger joke. Every call goes overseas and you speak to a rep in India, never the U.S. I'll never buy a T-Mobile product ever again.

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4

Never again

Phone owned for less than a year

my biggest problem with this p.o.s phone is the memory..i have a 12gig card in and
nothing installed no pics no music and tried to install facebook app and still not enough memory warnings.I have good reception internet stinks sometimes and haven't lost any calls but im getting new phone plain and simple.....DONT BUY

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4

You get what you paid for

Phone owned for less than a year

This phone was pretty cheap, and the phrase "you get what you paid for" applies very well in this case. The phone is pretty durable, but feels very cheap with the very plasticy build. However, dropping it was not too big of an issue for the phone. However, there is something that bugs me very much: even with plenty of memory on my phone, when downloading apps from the Play Store, it would say that there was insufficient memory. Though the phone is small, it is very difficult to type on as the screen is small and the processor cannot keep up with my text input, causing many typos. Sometimes, the phone would reboot itself, and sometimes, it would drop reception, causing me to reboot the phone. Well, you get what you paid for with this phone

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10

I love this phone

Phone owned for less than a month

I love how this phone feels like on everything.The device is TOO Powerful for this generation of smartphones the camera is better than my real camera. The operating system works smoothly. The battery life is long. Best phone/mini-computer ever. It has a beautiful screen, quick processor, fantastic bells and whistles, and it is easy to use This is complicated for a person who isn't up to date with technical qualifications
iam happy with this purchase i would recommend this device.

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9

T-Mobile Concord

Phone owned for less than a month

I love it! On other touchscreens I had trouble texting but this one is great. I can actually text on it. Although the camers doesn't have a flash it is fine in a well lit area. I have 3 apps downloaded and they work great. No freezing or anything. It stays charged great and I use it alot. I use it for 2 days before it needs charging. I recommend it for prepaid or contract. Its 3G works great and if you download a wifi app then you have can use tmobile hotspot as well.

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