A anonymous Sprint employee sent us an internal memo that reveals that the carrier is no longer providing or honoring a 12-month warranty on non-branded Sprint accessories. Instead, customers will be given the opportunity to return these items within 14-days after purchase. As our source tells us, the 12-month warranty is a major selling point for these items and during training, reps are told to mention the 1-year warranty to customers when a non-branded Sprint accessory is purchased.
What catches our attention is that Sprint says it will not honor the 12-month warranty. That phrasing would seem to indicate that Sprint is reneging on a promise to cover these affected accessories in case they break or stop working during the first 12-months after purchase.
The memo doesn't explain the reason for the change, but does say that this policy is effective immediately.
Internal Sprint memo reveals the carrier's decision to stop honoring a 12-month warranty already promised on certain accessories
Thanks for the tip
Six-month unlimited plan is now 57% off
$90
$210
$120 off (57%)
Mint Mobile is now allowing you to get whichever plan you like for either three, six, or 12 months for just $15/mo. If you go for the six-month unlimited service, for instance, you'll now have to pay just $90 upfront instead of $210.
Alan, an ardent smartphone enthusiast and a veteran writer at PhoneArena since 2009, has witnessed and chronicled the transformative years of mobile technology. Owning iconic phones from the original iPhone to the iPhone 15 Pro Max, he has seen smartphones evolve into a global phenomenon. Beyond smartphones, Alan has covered the emergence of tablets, smartwatches, and smart speakers.
A discussion is a place, where people can voice their opinion, no matter if it
is positive, neutral or negative. However, when posting, one must stay true to the topic, and not just share some
random thoughts, which are not directly related to the matter.
Things that are NOT allowed:
Off-topic talk - you must stick to the subject of discussion
Offensive, hate speech - if you want to say something, say it politely
Spam/Advertisements - these posts are deleted
Multiple accounts - one person can have only one account
Impersonations and offensive nicknames - these accounts get banned
To help keep our community safe and free from spam, we apply temporary limits to newly created accounts:
New accounts created within the last 24 hours may experience restrictions on how frequently they can
post or comment.
These limits are in place as a precaution and will automatically lift.
Moderation is done by humans. We try to be as objective as possible and moderate with zero bias. If you think a
post should be moderated - please, report it.
Have a question about the rules or why you have been moderated/limited/banned? Please,
contact us.
![Verizon denies SpaceX is buying it [UPDATED]](https://m-cdn.phonearena.com/images/article/182254-wide-two_350/Verizon-denies-SpaceX-is-buying-it-UPDATED.webp)
![T-Mobile continues to experience major network issues across the nation [UPDATED]](https://m-cdn.phonearena.com/images/article/182238-wide-two_350/T-Mobile-continues-to-experience-major-network-issues-across-the-nation-UPDATED.webp)
Things that are NOT allowed:
To help keep our community safe and free from spam, we apply temporary limits to newly created accounts: