Six-year old boy gets burned when a Samsung Galaxy Note 7 explodes in his hand
Folks, this is what we've been afraid of, and why we continue to implore you to shut down your Samsung Galaxy Note 7 and return it. Last night, a 6-year old boy in Brooklyn New York was burned when the Galaxy Note 7 he was holding exploded in his hand. The youngster was rushed to Downstate Medical Center via ambulance with burns to his body.
The kid's grandmother, Linda Lewis, said that her grandson "was watching videos on the phone when the battery exploded. It set off alarms in my house." Luckily for the child, he was able to return home although he is now afraid of going near any phones. The family has been in touch with Samsung, but didn't reveal anything about the conversation(s) that took place.
UPDATE: A Samsung spokesperson has reached out to PhoneArena with a statement on the incident:
Samsung is telling all Galaxy Note 7 owners to turn off the device and exchange it. The manufacturer is giving owners two options. They can get a Samsung Galaxy J as a loaner, and exchange that for a new Galaxy Note 7 when Samsung starts shipping a revised version of the phone. Or, the phablet can be exchanged for a Samsung Galaxy S7 or Samsung Galaxy S7 edge model. The price difference will be refunded, refunds will also be coming for Galaxy Note 7 accessories returned, and a $25 gift card or bill credit will be given to the owner of the Galaxy Note 7. We should point out that the Samsung Galaxy S7 edge has had issues of its own and is the subject of a lawsuit from a man who suffered second and third degree burns when his Galaxy S7 edge exploded in a shirt pocket.
Some have criticized Samsung for not issuing an official recall for the Samsung Galaxy Note 7. That would force Samsung to file paperwork with various government agencies, and would make it a crime to sell the phone. The manufacturer has determined that defective batteries found in some units are leading the phone to explode.
Samsung will reportedly deactivate all recalled units after September 30th. Until then, either exchange the phone or turn it off. Your family's life is at risk.
source: NYPost
UPDATE: A Samsung spokesperson has reached out to PhoneArena with a statement on the incident:
We are engaged with the Lewis family to ensure we are doing everything we can for them and their son. Customer safety remains our highest priority as we are investigating the matter.
Samsung is telling all Galaxy Note 7 owners to turn off the device and exchange it. The manufacturer is giving owners two options. They can get a Samsung Galaxy J as a loaner, and exchange that for a new Galaxy Note 7 when Samsung starts shipping a revised version of the phone. Or, the phablet can be exchanged for a Samsung Galaxy S7 or Samsung Galaxy S7 edge model. The price difference will be refunded, refunds will also be coming for Galaxy Note 7 accessories returned, and a $25 gift card or bill credit will be given to the owner of the Galaxy Note 7. We should point out that the Samsung Galaxy S7 edge has had issues of its own and is the subject of a lawsuit from a man who suffered second and third degree burns when his Galaxy S7 edge exploded in a shirt pocket.
Samsung will reportedly deactivate all recalled units after September 30th. Until then, either exchange the phone or turn it off. Your family's life is at risk.
source: NYPost
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