Motorola W490

User reviews and rating

Love the Phone

10 Oct 2008 by Lady B

10 out of 10

Me and my mom just recently got this phone. We both love it. I have read plenty of reviews and this is how I feel about the situation, a phone can not break by itself, it had to have so kind of assistance. There are alot of electronic things around these days that is going to have some kind of malfunction. I have a family member who has had the W490 since it came out and she had no complaints what so ever and never had to get a replacement.

What I enjoy most about my phone is that I can use the music I have downloaded as a ringtone so that will save me some money from buying those pricey ringtones. Overall I like my phone and if it so happen to malfunction I am gonna take a deep breath and exhale because things are not made to be perfect.

Pros

Everything about this phone is good to me.

Cons

I have no cons

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full time job

4 Oct 2008 by Stevens

4.7 out of 10

Between T-Mobile, Motorola and the W490 I feel like I have taken on a new full time job. I am on my 4th 490. On two, the backs did not fit. On two the keys got stuck and dialled 88888888888 until I took out the battery. T-Mobile is of no help: their customer service department, which used to be so great, now is manned by half=trained people, very chirpy, who have no powerand read their lines from a book. I must now call Motorola to get a new back for my new 490 because a back is considered an accessory and not under warranty. I feel like I work for T-Mobile, doing all the calling running around to store, to UPS,etc. that I assumed I was paying them to do. Keeping this phone going is a full time job!

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0 out of 1 people found this review helpful.

UGH don't bother

2 Oct 2008 by Kelsey

5.3 out of 10

I first got this phone about 10 months ago for a good deal with my contract extension, it's a nice looking phone and it worked great for awhile, then the keypad froze and I couldnt do anything with it. The one I have now is the replacement phone that Motorola sent me and three months later the stupid thing barely works. I basically have to keep the phone open if I want to use it. If I don't the screen goes white/black when I close and try to reopen it. Or it randomly shuts off or freezes. Very aggrivating. Take your money and choose something else!!!

Pros

-great camera
-always had good reception

Cons

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