I work for the customer care department of one of the major wireless carriers. Please, when this thing comes to the US, do not buy it. In fact, never buy a blackberry. Any of them. Unless you have a crush on someone in the warranty exchange department, of course. Then buy one. You'll be speaking to them a lot.
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anonymous @ 05 August, 2008 08:43:23 AM
You have no idea what you are talking about. The phone has not even been launched yet in the US
Way to support your carrier. "Don't buy our stuff cuz it sucks" Be sure to have your resume polished up so it's ready when they lay you off due to slower sales and call center requirements.
These guys pay your bills and put food on your table. Don't bite the hand that feeds you. Especially don't bite the hands of your fellow employees who work for months to try and resolve most of the issues before the device even makes it to market.
I have to say it but you are the low man on the totem pole in a carrier. Call centers, while valuable and necessary are usually the last to know or understand all that goes into launching a product. It takes months of effort on the part of many people who have as much an interest in seeing a quality product go out the door as you do. When you have your MBA and can understand the nature of business and how everything is not as simple as "Does it suck" come back re-read your comments with a different perspective and you will understand.
In the meantime, Blackberry devices have a solid reputation for dependability and durability. Sure there are some issues every now and then but name me one device that can compete with Backberry for functionality in the business world. Blackberries are solid devices and are purpose built. If you just need a phone for making calls then a Blackberry is probably not the device for you. However, if you work for a corporation or have your own business where keeping in touch is a primary concern and the ability to access email on the go is critical, then a Blackberry device is for you.
Thats an awesome comment back and your exactly right. Blackberry (RIM) know their stuff and I have never seen them come out with something thats bad. Love it and I sell the heck out of them. (retail sales)
Replyto this commentThis comment is posted in response to #11 ( Show )
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C-Chicki @ 06 August, 2008 06:37:26 PM
What crack are you smoking? To put it rather bluntly.
11. That was wonderfully put.
I am still shocked from #6. You must have completely pulled that outta the air man..
lol..I have been a customer w/my wife since March 08..im on my 3rd BB replacement..curve and my wife got her 2nd replacement..just weird I think for a phone that isnt sapposed to fail in many cases..meh..we're happy for now...I think after 2yrs we will change to tmobile.
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anonymous @ 06 August, 2008 08:35:54 AM
You do realize that Tmobile doesn't make phones right? The supply a service for the phones. Just like Sprint, AT&T, Verizon, Alltel and the other guys. RIM makes the phones, if you buy a Curve for Verizon, its not going to be made better than one for Sprint. It may have a little different carrier specific features on it, but its the same phone.
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